Privacy Policy
Introduction
Welcome to RemakePic, an AI-powered product image remaking service designed for e-commerce sellers. At RemakePic, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, store, and protect your data when you use our services.
Information We Collect
1. Account Information
- What We Collect: Your name, email address, and profile information when you create an account or sign in via Google/GitHub.
- Purpose: To manage your account, provide customer support, and communicate service updates.
2. Uploaded Images
- What We Collect: Product images you upload for AI processing.
- Purpose: To provide our core image remaking service.
- Retention: Uploaded images and generated results are stored for 30 days, after which they are automatically deleted.
3. Usage Data
- What We Collect: Information about how you use RemakePic, including features accessed, images processed, and usage patterns.
- Purpose: To improve our services, analyze trends, and optimize user experience.
4. Device Information
- What We Collect: Browser type, operating system, IP address, and device identifiers.
- Purpose: To ensure service compatibility and security.
5. Payment Information
- What We Collect: Payment details processed through our payment providers (Stripe).
- Purpose: To process credit purchases and subscriptions.
- Note: We do not store complete credit card numbers on our servers. All payment processing is handled by PCI-compliant third-party providers.
6. Cookies and Tracking
- What We Collect: Session cookies and analytics data.
- Purpose: To maintain your login session and improve our services.
How We Use Your Information
We use your information to:
- Provide and improve our AI image remaking services
- Process your transactions and manage your credits
- Communicate important service updates
- Respond to your support requests
- Analyze usage patterns to enhance our platform
- Ensure the security and integrity of our services
Data Storage and Security
- All data is stored on secure cloud servers with encryption at rest and in transit
- We implement industry-standard security measures including access controls and regular security audits
- Image data is automatically purged after 30 days
- We use secure HTTPS connections for all data transfers
AI Processing
- Your uploaded images are processed by our AI systems to generate remade versions
- Images may be processed by third-party AI service providers under strict data processing agreements
- We do not use your images to train AI models without explicit consent
Information Sharing
We do not sell your personal information. We may share data only:
- With AI service providers necessary to deliver our services (under confidentiality agreements)
- With payment processors to handle transactions
- When required by law or to protect our legal rights
- With your consent for any other purpose
Your Rights
You have the right to:
- Access your personal data
- Request deletion of your account and associated data
- Export your data
- Opt out of marketing communications
Data Retention
- Account Data: Retained until you delete your account
- Image Data: Automatically deleted after 30 days
- Transaction Records: Retained as required by law for accounting purposes
Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes via email or through our platform. Continued use of RemakePic after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Email: [email protected] Website: remakepic.com
Last updated: December 16, 2025